
All too often, I get a call from a frantic customer who is going through home loan financing hell. It goes something like this: Their lender promised them the lowest rate and fees but once things got rolling, the terms that were promised changed and the mortgage banker stopped following up or responding.
It really frustrates me when I hear stories like this because they can easily be avoided. Most times they stem from the borrower’s tendency to base their incredibly important decision on which lender has the lowest fees. Unfortunately, the cheapest cost in the mortgage industry doesn’t always equal to the best outcome. For example, I don’t think you would necessarily want to seek the “cheapest” surgeon for an open-heart surgery or the “cheapest” attorney if you needed one – right? You would want to seek the most qualified person that would be able to deliver the best results …



